By now everyone knows, and it’s potentially become a true-ism that experts are not relevant anymore. TED talks((Too lazy to find the best ones)), books, think pieces, etc all tout the distribution of knowledge, the wisdom of the crowds as having vanquished the experts.
Everyone knows you should look at the amazon review to see if it’s good or not. I mean review sites online can be bought or sold or etc.
The problem is that, like most things, once everyone thinks it’s true, it probably no longer is.
Every Amazon seller is gaming the review system. Both boosting themselves and also trying to take down the competition with fake reviews and fake returns.
The pandemic, and the US election has also proven how, let’s say sub-optimal, the wisdom of the crowd is. Recently I basically put more trust into Wirecutter reviews than anything else. I suspect the pendulum has already started to swing back and trust and expertise will be once again prioritized.
Or at least I hope.